Paying for your holiday
You must pay a deposit of a minimum of 50% of the price of the holiday with immediate effect. Failure to do so within 3 working days will result in your booking being cancelled. The balance of your accommodation price must be paid at least five (5) weeks before departure. If you fail to pay within the full five (5) weeks before departure, your accommodation will be cancelled and you will lose your deposit. If you book within five (5) weeks prior to departure this will be classed as a late booking and we must receive full payment immediately before we can confirm your booking. We reserve the right to re sell the holiday if payments are not made within the prescribed timescales.
Acceptable forms of payments:
Euro Cheque – please note we do not accept Sterling cheques
Bank Transfer in EUR to Bank.
NB: The client must accept all charges in respect of a Bank Transfer to ensure that The Company receives the full booking amount.
If you cancel your accommodation
Cancellations must be made in writing and will take effect on the date we receive a letter or email. If you cancel after we confirm your booking, you must compensate us for losses, as we incur costs from the moment you make the booking. The closer your cancellation is to the departure date, the less likely we are to recover the costs by re-selling the holiday. Cancellation charges therefore increase as the departure date approaches, as shown below.
It is essential that fully comprehensive travel insurance is taken out prior to travel. If you have to cancel for a reason covered by your insurance policy, you should be able to recover the cancellation charges. Claims must be made directly to the insurance company concerned.
The following cancellation charges apply:
More than 10 weeks prior to departure – loss of deposit.
38 – 29 days prior to departure 50% cost of full payment.
28 – 15 days prior to departure 80% cost of full payment.
14 – 0 days prior to departure 100% cost of full payment.
Please note all deposits are non refundable.
Travel Insurance
It is your responsibility to ensure all party members are appropriately insured and to arrange additional cover if necessary.